Home / Merchant Signup Process

Thank you for choosing intabill as your merchant account provider & partner

Below is a guide to the sign up process you will need to follow to successfully apply for your new merchant account.

Step One: Online application form

The online application form is designed to provide your new merchant account manager with important business and billing information in order to set up your account. It is two short pages and takes less than five minutes, providing you have the right information at hand.

For this form you will need to provide:

  • Personal details
  • Business details
  • Business banking details
Step Two: Application documents

Once you have completed the online application you will be directed to download, fill out and return the application documents. Completion of these forms is necessary for application approval. Failing to complete this step will result in the suspension of your application.

Application documents you must return:

  • Deed of absolute sale
  • Reverse deed of absolute sale
  • Merchant agreement
  • Gateway service agreement

Each of these forms must be filled out in full and either FAXED or SCANNED and EMAILED to intabill for your application to be processed.

FAX: +61 732175144 or Email: newmerchants@intabill.com

Step Three: Account allocation

Once your application documents have been returned you will be allocated a merchant account manager. Your merchant account manager will contact you to introduce him/herself and inform you of the additional information required, specific to your industry.

These forms may include:

  • ACH application
  • MasterCard application
  • General Sub Merchant Agreement
  • Banned drugs list

You will also be asked to complete an identity verification process to ensure all contact details provided are accurate and current. You must provide clear copies of all identity verification documents.

Identity verification documents include:

  • Copy of your current drivers license or passport
  • Local utility or phone bill made out to your name or to the name of your company
  • Copy of your current business license or certificate of incorporation system
  • Banking information (if not provided in full during online application)

It is preferred that you provide images of these documents in clear, color JPEG format. If you are unable to provide identification in this format, you may fax copies of these documents to +61 73215144.

Once these documents have been received in full, intabill will complete you application and advise you accordingly.

What happens now?

Once your application has been successfully lodged with intabill, the following process will occur:

1. Internal Investigations

Your application will be sent to internal investigations where a complete review of your business details and website will be performed. This includes a variety of fraud and compliance checks, along with a call to verify your business details. Your information will be cross referenced with both public information and third party information providers. Once this standard procedure has been completed successfully, your application will be approved.

2. Activation

Your approved application will be sent through for activation. Once your merchant account has been created in our system and your gateway access is activated, you will have a fully functioning merchant account.

3. Merchant contact

After your new merchant account has been activated, your account manager will send you a welcome pack which includes your User ID, login details for your account and all relevant contact details you might need. This document also contains instructions on how to integrate your merchant account and a list of the services offered by intabill.

You will now possess a fully functioning merchant account with intabill.